Some exceptions should be expected. As some countries have particular Customs procedures.
Our products will reach you, even if you’re in a distant area! (though keep in mind that it’ll take a bit more time).
- The delivery dates provided are calculated using an estimation based on the shipment date, and taking the transit time into account.
- Having an incorrect shipping address, inclement weather, Customs procedures, and diverse circumstances that escape our control may affect the delivery time.
- Keep in mind that import duties, along with any other fees and applicable taxes are not taken into account in the item’s price, or the shipment charges and are the responsibility of the buyer.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Orders from US should take less than a week for standard shipping and usually 3 days for express shipping. Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance travelling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Notice: There are certain delays on all carriers due to the global pandemic. However, We are working around the clock with our shipping partners to ensure that your order reaches you as soon as possible. These times are certainly challenging but we hope we’ll get through this temporary phase soon and keep delighting you with our best service possible. We are sincerely thankful for your continued support and business.